FODMAP Scanner Privacy Policy
Last updated: November 9, 2026
This policy covers the FODMAP Scanner mobile app. Purchases from fodzyme.com are covered by our store privacy policy at fodzyme.com/policies/privacy-policy. The app is available only in the United States, and this policy applies to people using it there.
Kiwi Health, Inc. d/b/a FODZYME ("FODZYME," "we" or "us") provides the app and is responsible for the personal information collected through it.
What we collect
- Content you submit, such as meal descriptions and photos, barcodes you scan, and the results we return, including the dish, ingredients, FODMAP levels, verdict and any AI-generated image of the meal. A description can contain anything you type, so please don't include personal details about yourself or others.
- Contact information, such as your email address, if you provide it, and whether you've agreed to receive marketing email.
- Identifiers, such as an anonymous ID assigned to your installation of the app. If you give us your email address, we link it to this ID, so your scans and app usage are associated with that address. We don't verify email addresses.
- Device and usage information, such as IP address, device type, software version, crash reports and how you use the app (for example, which features you use, how many scans you run, the verdicts returned and how long scans take).
Your scan history is also stored on your phone so the app works offline. The app asks for camera or photo access only when you use those features.
We don't use advertising identifiers or track you across other companies' apps or websites. Because we don't track you, the app doesn't respond differently to Do Not Track signals.
How we use it
We use your information to:
- provide the app's features, such as identifying ingredients and returning results;
- send marketing email, if you've agreed;
- fix problems, understand how the app is used and improve it;
- keep the app secure, such as limiting repeated sign-in attempts from one IP address; and
- if you give us your email address, connect your app use with any FODZYME purchases you've made. We won't send you marketing email unless you've agreed.
We use your scans, photos and results only to provide and improve the app, and never for advertising.
Who we share it with
We share information with service providers that help us run the app: AI processing, hosting, email, crash reporting and analytics. They may use it only to provide services to us.
When you scan a barcode, your phone looks up the product in Open Food Facts, a public food database, which receives the barcode and your IP address.
We may also disclose information if the law requires it, to protect our rights or the safety of others, or as part of a merger, acquisition or sale of our business.
We don't sell your personal information or share it for advertising.
How long we keep it
We keep your scans and photos on our servers until you delete them or until 12 months pass without you using the app, when we delete your account, scans and photos. We keep other information for as long as we need it for the purposes above. We keep analytics about how you used the app, including your email address if you gave it to us, after your account is deleted, so we can understand app use over time and connect it with FODZYME purchases. You can ask us to delete them at any time (see "Your rights"). When you clear your scan history, we also delete your anonymous account and the email address linked to it, and ask our analytics provider to delete your usage data. Clearing your history or the deletion of your account doesn't unsubscribe you from marketing email; see below. If you unsubscribe, we keep your email address so we don't email you again. If you delete the app without clearing your history, we can no longer link the copy on our servers to your phone. If you gave us your email address, you can ask us to delete that data (see below).
Your choices
You can delete your scan history in the app's settings (Settings > Clear scan history). This deletes your scans and photos on your phone and our servers. You can delete a single scan by swiping it away. You can unsubscribe from marketing email in the app or with the link in any email. You can turn off usage analytics with the "Share usage data" switch in Settings.
Your rights
Depending on where you live, you may have the right to ask us to give you access to, correct or delete your personal information, and to opt out of its sale or use for targeted advertising (we do neither). We won't treat you differently for using these rights.
The quickest way to see or delete your data is in the app. Because the app has no login, we can act on an emailed request only for data linked to an email address you gave us, and we may ask you to confirm you control that address. You or an authorized agent can make a request at hello@fodzyme.com. If we decline your request, you can appeal by replying to our decision.
Children
The app isn't directed to children under 13, and we don't knowingly collect personal information from them. If you believe a child under 13 has given us personal information, contact us and we'll delete it.
Security
We use reasonable measures to protect your information, including encryption in transit. Photos are stored behind random links that expire, but anyone who has a photo's link can view it until then, so please don't include people or personal details in your photos. No method of protection is perfect.
Changes to this policy
We may update this policy. We'll post the new version here and change the "Last updated" date. If we make material changes, we'll let you know in the app or, if you've given us your email address, by email.
Contact us
Kiwi Health, Inc. d/b/a FODZYME
hello@fodzyme.com
68 Harrison Ave Ste 605 PMB 75731, Boston, MA 02111